At SkyHookahIndia, your privacy is of paramount importance. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or purchase our products. By accessing or using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect two types of information:

• Personal Identification Information: This includes your name, email address, phone number, billing and shipping address, and payment details, which are necessary for processing your orders and providing customer support.
• Non-Personal Identification Information: This includes information such as your IP address, browser type, and browsing behavior on our website, which we use to analyze website traffic and enhance your user experience.

2. How We Use Your Information

We may use your information for the following purposes:

• To process and complete your orders.
• To provide customer support, respond to inquiries, and resolve issues.
• To improve the quality of our products, services, and website.
• To send marketing communications, including promotions, updates, and special offers (you can opt-out at any time).
• To comply with legal obligations and safeguard the rights of SkyHookahInda.

3. How We Protect Your Information

We take the security of your personal data seriously and implement a range of security measures, including:

• SSL Encryption: Sensitive information, such as credit card details, is encrypted using Secure Socket Layer (SSL) technology.
• Access Control: Only authorized personnel have access to personal data, and all transactions are processed through secure payment gateways.
• Regular Security Audits: We regularly review and update our security measures to protect against unauthorized access, loss, or misuse.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties for the following purposes:

• Shipping: We may share your details with third-party shipping providers to fulfill your orders.
• Payment Processing: We use secure payment processors to handle your payment details.
• Legal Compliance: We may disclose your information if required by law or to comply with a legal process, such as a court order or subpoena.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your experience on our website. Cookies allow us to remember your preferences and personalize your experience. You can manage cookie preferences through your browser settings.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request to view the personal information we hold about you.
• Correction: You can update or correct any inaccurate information.
• Deletion: You can request the deletion of your personal data, subject to legal requirements.
• Opt-Out: You can opt-out of receiving marketing emails at any time by clicking the unsubscribe link at the bottom of our emails.

7. Third-Party Websites

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing any personal information.

8. Children’s Privacy

SkyHookahIndia does not knowingly collect personal information from children under the age of 18. If we discover that we have collected personal data from a child, we will promptly delete that information.

9. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date” at the bottom. Please review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Email:  skyhookahindia@gmail.com 

Phone:  +91 9911566685